This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

New window issue: URL ddoes not show, and no boomarks toolbar

  • 3 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i cor-el

cibfirefox
cibfirefox
more options

Firefox works great except when I open a new Firefox window. In the new window, the URL does not refresh, and the bookmarks that I have below the URL line do not show.

Note: It all works perfectly when I have just the one FireFox window. The problem occurs only when I open a new FireFox window!

Note: In the second window: If I type in the URL, it shows OK. But if I do a Google search, and then choose a page from the search results, the URL does not refresh - rather, it stays on the original URL, even although it shows the new new page.

These problems only occur when I start a new window in FireFox. When there is just one window, everything works perfectly.

Any ideas?

Firefox works great except when I open a '''new Firefox window'''. In the new window, the URL does not refresh, and the bookmarks that I have below the URL line do not show. Note: It all works perfectly when I have just the one FireFox window. '''The problem occurs only when I open a new FireFox window!''' Note: In the second window: If I type in the URL, it shows OK. But if I do a Google search, and then choose a page from the search results, the URL does not refresh - rather, it stays on the original URL, even although it shows the new new page. These problems only occur when I start a new window in FireFox. When there is just one window, everything works perfectly. Any ideas?

Vahaolana nofidina

Try:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

Try:

Start Firefox in Diagnose Firefox issues using Troubleshoot Mode to check if one of the extensions is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

cibfirefox
cibfirefox Tompon'ny fanontaniana
more options

Thanks. This technique showed that these two add-ons are causing the problem:

  • Firebug 1.8.2
  • ColorZilla 2.5.5

When I disable these the second window in FireFox works correctly.

I updated Firebug from their website and now it works OK.

Thanks for your help.

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You're welcome