Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox doesn't completely close downwhen I'm finished, but finish closing with file manager.

ronski
ronski
more options

When I try to close Firefox it often doesn't close completely. The screen closes, but something continues to run in the background. I can not reopen Firefox, sometimes receiving a message that I can't have two sessions open at the same time . When I open Windows Task Manager I see the Firefox is still listed as running. I can select End Process here, after which I can again open Firefox.

Also, often the sound continues to play after the screen is closed.

When I try to close Firefox it often doesn't close completely. The screen closes, but something continues to run in the background. I can not reopen Firefox, sometimes receiving a message that I can't have two sessions open at the same time . When I open Windows Task Manager I see the Firefox is still listed as running. I can select End Process here, after which I can again open Firefox. Also, often the sound continues to play after the screen is closed.

All Replies (1)

David McRitchie
David McRitchie
more options

closing Firefox properly: see https://support.mozilla.com/en-US/questions/866027