This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

After each of the last three times that I have updated to Firefox 7, my computer was infected with malware or a virus. Is this just an odd coincidence or have other users had similar experiences?

  • 4 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i Tom Farrow

more options

I updated to firefox 7, got malware, cleaned system, installed earlier version of firefox. month later updated, got malware, cleaned, installed earlier version. month later updated again to firefox 7, got malware, cleaned, installed earlier version. had no problems until after I updated. coincidence?

I updated to firefox 7, got malware, cleaned system, installed earlier version of firefox. month later updated, got malware, cleaned, installed earlier version. month later updated again to firefox 7, got malware, cleaned, installed earlier version. had no problems until after I updated. coincidence?

All Replies (4)

more options

Make sure that you only download and install updates from the official sites. On the internet there are also fake sites that give you malware with your update.

more options

It's possible it was fake. However, the update didn't come from a website--it came from the same type of message box I get everytime Firefox is ready for an update. Are there also fake update message boxes? Is there a way to differentiate between the real and fake?

more options

The normal update box uses a secure https connection to the mozilla update servers so that should be safe unless your computer is already infected or you changed some dangerous settings in about:config. Then I have no idea why it shows up after the update, that's really strange.

more options

It is likely to be a hidden virus, using firefox to disguise itself. What anti virus software are you using?