This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

My bookmarks and history are corrupted

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

I opened firefox to see that the bookmarks had gone haywire. When I'd rollover one of my bookmark folders to the the contents of it, a little grey box would appear next to the folder where the pages were supposed to be. A few of the folders were working so I restarted FF. When I reopened it, all of the bookmarks were gone along with the folders. I tried restoring from a backup but it said it could not be processed. Also, the show all history does not work. It takes me to a blank page. I've tried rebookmarking but FF won't let me bookmark any of my older bookmarks.

I opened firefox to see that the bookmarks had gone haywire. When I'd rollover one of my bookmark folders to the the contents of it, a little grey box would appear next to the folder where the pages were supposed to be. A few of the folders were working so I restarted FF. When I reopened it, all of the bookmarks were gone along with the folders. I tried restoring from a backup but it said it could not be processed. Also, the show all history does not work. It takes me to a blank page. I've tried rebookmarking but FF won't let me bookmark any of my older bookmarks.

All Replies (1)

more options