Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Cannot log in at nytimes.com

  • 1 valiny
  • 6 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i rbillings

clb5
clb5
more options

UPDATE: Problem Solved. For some reason cookies from nytimes.com were marked "block" in the Preferences>Privacy list. I'm not sure how this happened, since it was not a site I would have blocked.

In Firefox 7.0.1 running on Mac 10.6.8 I get stuck in loops at the New York Times nytimes.com log in. This is not a problem in Safari, but Firefox has Zotero. I have cleared cookies, cleared the cache, and re-started in safe-mode (add-ons disabled), and I still have the problem.

UPDATE: Problem Solved. For some reason cookies from nytimes.com were marked "block" in the Preferences>Privacy list. I'm not sure how this happened, since it was not a site I would have blocked. In Firefox 7.0.1 running on Mac 10.6.8 I get stuck in loops at the New York Times nytimes.com log in. This is not a problem in Safari, but Firefox has Zotero. I have cleared cookies, cleared the cache, and re-started in safe-mode (add-ons disabled), and I still have the problem.

Novain'i clb5 t@

Vahaolana nofidina

Hi clb5-

Here is a Support article with specific troubleshooting details with log in problems, such as enabling cookies for the website:

Fix login issues on websites that require a username and password

You definitely took the right first steps. I hope this helps.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

rbillings
rbillings
more options

Vahaolana Nofidina

Hi clb5-

Here is a Support article with specific troubleshooting details with log in problems, such as enabling cookies for the website:

Fix login issues on websites that require a username and password

You definitely took the right first steps. I hope this helps.