This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Passwords not Saved

  • 11 valiny
  • 40 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

Greetings,

I accidentally deleted a password from "Saved Passwords". How do I get Firefox to prompt me to save a password again? Typing in the username and password doesn't work.

Thanks, Shane.

Greetings, I accidentally deleted a password from "Saved Passwords". How do I get Firefox to prompt me to save a password again? Typing in the username and password doesn't work. Thanks, Shane.

All Replies (11)

more options

Make sure that you do not run Firefox in permanent Private Browsing mode.

To see all History and Cookie settings, choose: Tools > Options > Privacy, choose the setting Firefox will: Use custom settings for history

  • Deselect: [ ] "Always use private browsing mode"
more options

"Always use private browsing mode" is cleared.

Since I've accidentally deleted the username/password, I can't get Firefox to remember it again. Another other suggestions?

Thanks, Shane.

more options

The website may be using autocomplete=off to prevent Firefox from saving the name and password.

You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.

more options

It's not. It had saved my username and password properly - the problem was that I accidentally deleted it. Now I can't get Firefox to remember it again.

Shane.

more options

Make sure that there aren't any entries in the Password Manager with an empty name or password field.

Also check the exceptions:

  • Tools > Options > Security: Passwords: "Exceptions"
more options

There was an entry that had a password but no username. I removed it, but the problem still persists.

There are no exceptions.

What about if I clear "Remember password for sites", and then check it again? Will I lose all of my passwords when I clear it?

Shane.

more options

It is better to export your passwords before starting to experiment.

Try this extension:

Novain'i cor-el t@

more options

I checked the HTML source again, and there is now an autocomplete="off" attribute on the password field. This attribute must have appeared after I originally saved the password. Now that I've accidentally deleted the username and password, though, Firefox won't let me save it again.

I'm sorry for the trouble. I should have been keeping a closer watch on the HTML source.

Shane.

Novain'i Shane t@

more options

You can remove autocomplete=off with a bookmarklet to make Firefox save the name and password.

more options

Thanks for your help and quick replies.

Shane.