This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Dear All, I can't play flash videos from any web site through firefox because it freezes but when i run firefox as administrator then it works fine (But Google Chrome Plays all videos normally.) . I am using Windows 7 & Firefox 7.0.1. Please help

  • 1 valiny
  • 10 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i cor-el

more options

Dear All, Firefox hangs when i try to play flash videos from any site but when i run firefox as administrator it works fine. (but Google Chrome, Opera & I.E9 Plays videos without running as administrator.) I am using Windows 7 & Firefox 7.0.1. Please help.

Dear All, Firefox hangs when i try to play flash videos from any site but when i run firefox as administrator it works fine. (but Google Chrome, Opera & I.E9 Plays videos without running as administrator.) I am using Windows 7 & Firefox 7.0.1. Please help.

Vahaolana nofidina

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See:

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: