This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Keep getting an Incompatible browser error when trying to get into FAFSA.ED.GOV, says it is only compatible with Mozilla 3.5 or 3.6, what do I do?

  • 2 valiny
  • 3 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i cor-el

jtate
jtate
more options

Trying to start an application through www.fafsa.gov for college financial aid and I keep getting an incompatible browser error as I have Mozilla 8.01 and it is only compatible with 3.5 or 3.6

Trying to start an application through www.fafsa.gov for college financial aid and I keep getting an incompatible browser error as I have Mozilla 8.01 and it is only compatible with 3.5 or 3.6

All Replies (2)

Tim
Tim
more options

You can use IE, or temporarily use Firefox 3.6 to complete the form. http://www.mozilla.com/en-US/firefox/all-older.html

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

You can install the portable Firefox 3.6.x version to access websites that do not work with Firefox 5+.