This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Drawing artifacts in Firefox and Thunderbird after installing MSI AMD R6850 graphics card

  • 2 valiny
  • 1 manana an'ity olana ity
  • 12 views
  • Valiny farany nomen'i zvrastil

zvrastil
zvrastil
more options

After installing new graphics card (MSI R6850 CYCLONE 1GD5 PE/OC), latest drivers on WinXP 32bit, I'm experiencing frequent drawing artifacts with Mozilla Firefox 8.0 and Mozilla Thunderbird 8.0. The problem represents itself either as horizontal black stripes or scattered color checker pattern. It happens especially when switching from other application to Firefox or Thunderbird or when swiching from child window (like Download Manager) to Firefox. It affects either whole application or just some rectangular region (clearly region which was redrawn due to application switching). Next repaint (like switch between Firefox tabs) usually fixes the problem. It is just visual issue, behavior is not affected. The problem never happened to any other application till now. Any ideas? Anyone experienced same problem? Thanks in advance.

Zbynek

P.S. Here are the screenshots for both problems:

http://astrofoto.euweb.cz/tmp/black_stripes.jpg http://astrofoto.euweb.cz/tmp/color_boxes.jpg

After installing new graphics card (MSI R6850 CYCLONE 1GD5 PE/OC), latest drivers on WinXP 32bit, I'm experiencing frequent drawing artifacts with Mozilla Firefox 8.0 and Mozilla Thunderbird 8.0. The problem represents itself either as horizontal black stripes or scattered color checker pattern. It happens especially when switching from other application to Firefox or Thunderbird or when swiching from child window (like Download Manager) to Firefox. It affects either whole application or just some rectangular region (clearly region which was redrawn due to application switching). Next repaint (like switch between Firefox tabs) usually fixes the problem. It is just visual issue, behavior is not affected. The problem never happened to any other application till now. Any ideas? Anyone experienced same problem? Thanks in advance. Zbynek P.S. Here are the screenshots for both problems: http://astrofoto.euweb.cz/tmp/black_stripes.jpg http://astrofoto.euweb.cz/tmp/color_boxes.jpg

Vahaolana nofidina

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver that fixes these problems.

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (2)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

Try to disable hardware acceleration.

  • Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"

If disabling hardware acceleration works then check if there is an update available for your graphics display driver that fixes these problems.

zvrastil
zvrastil Tompon'ny fanontaniana
more options

Thanks for advice. Disabling HW acceleration indeed seems to got rid of the problem (at least I haven't seen it since). I'll check drivers on regular basis - but just now, I have latest & greatest.