We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes

  • 3 valiny
  • 11 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i johnarnemand

zaynab
zaynab
more options

I can't start firefox. I keep getting this window:

"We're Sorry Firefox had a problem and crashed. We'll try to restore your tabsand windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report... "

Everytime I press "Restart firfox I get the same window open up several times. I even tried restarting my computer but it still wouldn't work

I can't start firefox. I keep getting this window: "We're Sorry Firefox had a problem and crashed. We'll try to restore your tabsand windows when it restarts. To help us diagnose and fix the problem, you can send us a crash report... " Everytime I press "Restart firfox I get the same window open up several times. I even tried restarting my computer but it still wouldn't work

Vahaolana nofidina

See:

Hamaky an'ity valiny ity @ sehatra 👍 1

All Replies (3)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Vahaolana Nofidina

See:

zaynab
zaynab Tompon'ny fanontaniana
more options

I fixed the problem. Thanks for the site. If anyone else is having this problem I suggest you automatically go to mozilla firefox (using internet explorer) and download the latest edition, even if you already have it. I did that and Mozilla was up and running with all my info like my tab bar and bookmarks still saved.

johnarnemand
johnarnemand
more options

I fixed the problem by upgrading my graphic drivers (Nvidia Geforce GT 540M) after Firefox worked again without reinstall or anything.