This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox not responding to mouse input properly. Bug?

  • 5 valiny
  • 28 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i iMarshmellow

more options

At random frequent time Firefox 10 will stop responding to mouse clicks.

I can not click inside input fields on page, also the AddressBar and FF Search Bar do not respond. When I hover my mouse over them, the "Text" mouse point appears, but when I click the input box it does not active the flashing text icon thing. If I double click the address bar, it does not select the current url as it would normally.

Flash video controls are also not click able. The play/pause button can not be clicked. The volume can not me adjusted. Full Screen can not me entered or exited (if full screen is actived before mouse input stops working).

To get the mouse input to work, so that I can type in input boxes, or use the flash player controls I must click outside of Firefox. Meaning I have to either click the Windows Taskbar, or switch to another program.

I tried to get a screen recording of this issue, but whenever I active my recording software the input fields/flash videos before responsive. Assuming this is because the recording software becomes active over Firefox. And as I noted above switching to another program then back to Firefox allows the input fields/flash videos to work again.

I thought this might be a mouse/touchpad issue; I reinstalled my Wireless Mouse software, Tried a USB mouse, and Reinstalled my Touchpad software but nothing seems to correct the issue.

At random frequent time Firefox 10 will stop responding to mouse clicks. I can not click inside input fields on page, also the AddressBar and FF Search Bar do not respond. When I hover my mouse over them, the "Text" mouse point appears, but when I click the input box it does not active the flashing text icon thing. If I double click the address bar, it does not select the current url as it would normally. Flash video controls are also not click able. The play/pause button can not be clicked. The volume can not me adjusted. Full Screen can not me entered or exited (if full screen is actived before mouse input stops working). To get the mouse input to work, so that I can type in input boxes, or use the flash player controls I must click outside of Firefox. Meaning I have to either click the Windows Taskbar, or switch to another program. I tried to get a screen recording of this issue, but whenever I active my recording software the input fields/flash videos before responsive. Assuming this is because the recording software becomes active over Firefox. And as I noted above switching to another program then back to Firefox allows the input fields/flash videos to work again. I thought this might be a mouse/touchpad issue; I reinstalled my Wireless Mouse software, Tried a USB mouse, and Reinstalled my Touchpad software but nothing seems to correct the issue.

Novain'i Koolaidjunkie t@

Vahaolana nofidina

I too experienced this "bug."

In the bug report that cor-el linked you ( Bug: 718939 ) you will find a link to a Patched version of Firefox 10

  • Patched Version (located in comment 40)
    • Note that this is not an Office Release.

The patched worked for me, and resolved the issue. Unaware of when an Official Fix will be released

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (5)

more options

Perform the suggestions mentioned in the following articles:

Check and tell if its working.

more options

I have no Extensions other than Adblock+ which I already tested by disabling. Problem still occurs

Cache & Cookies delete on exit of firefox.

more options

-> Firefox hangs or is not responding - How to fix

Check and tell if its working.

more options

You may be experiencing this bug that will be fixed in Firefox 10.0.1, possibly released later this week.

  • bug 718939 - Java applet causes text entry fields to become semi-unresponsive
more options

Vahaolana Nofidina

I too experienced this "bug."

In the bug report that cor-el linked you ( Bug: 718939 ) you will find a link to a Patched version of Firefox 10

  • Patched Version (located in comment 40)
    • Note that this is not an Office Release.

The patched worked for me, and resolved the issue. Unaware of when an Official Fix will be released