This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox does not ask to save passwords. I do not see the password key anymore even on sites I have saves passwords on.

  • 3 valiny
  • 2 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i dnandy

dnandy
dnandy
more options

I cannot seem to be able to update or save passwords (after deletion) on sites I have visited before. I do not see the password key as shown in http://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords

This did not happen on the support.mozilla.org site, where I just created a new account. I was prompted on whether I'd like to save my password and then the key disappeared after I had saved.

I cannot seem to be able to update or save passwords (after deletion) on sites I have visited before. I do not see the password key as shown in http://support.mozilla.org/en-US/kb/make-firefox-remember-usernames-and-passwords This did not happen on the support.mozilla.org site, where I just created a new account. I was prompted on whether I'd like to save my password and then the key disappeared after I had saved.

All Replies (3)

Swarnava Sengupta
Swarnava Sengupta
  • Locale Leader
more options

Start Firefox in Safe Mode to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Also make sure that you do not run Firefox in permanent Private Browsing mode.

dnandy
dnandy Tompon'ny fanontaniana
more options

Did not see any change with Safe-mode. Same behavior. However the link to Saved Password Editor: https://addons.mozilla.org/firefox/addon/saved-password-editor/ is a workaround, though not as efficient as having it integrated.

Thanks.