Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

new tab suddenly opens at some other web site

  • 2 valiny
  • 2 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i byubob

byubob
byubob
more options

A new tab suddenly opens. The address on the tab reads "redirected to something or another" before the page loads. Windows was recently showing a message that Firefox was "blocking something or another" and I okayed to stop blocking. Since then....mystery sites. Thanks, Bob

A new tab suddenly opens. The address on the tab reads "redirected to something or another" before the page loads. Windows was recently showing a message that Firefox was "blocking something or another" and I okayed to stop blocking. Since then....mystery sites. Thanks, Bob

Vahaolana nofidina

First, you are running an extremely out of Date version of Firefox, please update to Firefox 11 to get all the most recent security fixes.


Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/

Download and Run TDSSKiller http://support.kaspersky.com/faq/?qid=208283363

Download and Install Microsoft Security Essentials http://windows.microsoft.com/en-US/windows/products/security-essentials (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)

Double check for all Windows Updates.

Then, Start Firefox up in Safe Mode to see if it is a faulty extension causing the problem.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

user633449
user633449
more options

Vahaolana Nofidina

First, you are running an extremely out of Date version of Firefox, please update to Firefox 11 to get all the most recent security fixes.


Download and Install MalwareBytes Anti-Malware, run a full Scan. http://www.malwarebytes.org/

Download and Run TDSSKiller http://support.kaspersky.com/faq/?qid=208283363

Download and Install Microsoft Security Essentials http://windows.microsoft.com/en-US/windows/products/security-essentials (not an official endorsement, but I personally recommend MSE as an awesome permanent anti-virus)

Double check for all Windows Updates.

Then, Start Firefox up in Safe Mode to see if it is a faulty extension causing the problem.

byubob
byubob Tompon'ny fanontaniana
more options

Ran everything you suggested, seems to have worked. Thanks, for your help.