This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

All of a sudden Firefox won't run, says mozglue.dll is missing; can't download new version using IE, skips from download button to thanks for downloading

  • 3 valiny
  • 70 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i dumdidadida

more options

All of a sudden Firefox stopped working—said the file mozglue.dll was missing.

I click on the ok box [or whatever] and the same message box comes up again, then another, then another, for about 8 or so times before it finally stops.

Firefox had been working fine up until then, if I don't count all the times it's frozen up from all the scripts not working boxes that come up.

Can't recall if Firefox was working at the time I got the above mozglue.dll message box.

I opened my IE and went to download the latest version of Firefox at the mozilla site. I hit the download button (I tried both the regular and the beta versions).

I was then taken straight to the page that thanked me for downloading the program. Only there wasn't any downloading of Firefox.

All of a sudden Firefox stopped working—said the file mozglue.dll was missing. I click on the ok box [or whatever] and the same message box comes up again, then another, then another, for about 8 or so times before it finally stops. Firefox had been working fine up until then, if I don't count all the times it's frozen up from all the scripts not working boxes that come up. Can't recall if Firefox was working at the time I got the above mozglue.dll message box. I opened my IE and went to download the latest version of Firefox at the mozilla site. I hit the download button (I tried both the regular and the beta versions). I was then taken straight to the page that thanked me for downloading the program. Only there wasn't any downloading of Firefox.

Novain'i CrisMO t@

Vahaolana nofidina

All Replies (3)

more options

Vahaolana Nofidina

Hi,

You can try to download the latest Firefox and install it over the current installation:

https://www.mozilla.org/en-US/firefox/new/

https://www.mozilla.org/en-US/firefox/all.html

https://ftp.mozilla.org/pub/mozilla.org/firefox/releases/latest/win32/

The Windows forum would also be helpful.

more options

Your first URL was the one I spoke about in my initial question—couldn't get to work. The second one, when I tried running it, said it wasn't a valid Win32 program. Third URL worked like a charm! Thanks! Problem solved!

more options

You are welcome :)