This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Loading websites is slow and firefox keeps hanging and nothing in the main help forum helps

  • 2 valiny
  • 10 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

Sites like youtube are slow to load and firefox seems to hang alot.

Sites like youtube are slow to load and firefox seems to hang alot.

All Replies (2)

more options

sorry for the problem, see: https://support.mozilla.org/en-US/questions/931298


thank you

more options

A possible cause is security software (firewall,anti-virus) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: