This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes between 5 and 30 seconds after startup

  • 1 valiny
  • 5 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i cor-el

more options

Firefox crashes between 5 and 30 seconds after startup, and seems to be more frequent when I quickly go from page to page or go to a new website. It doesn't seem to crash if I stay on one simple page. I have a hunch it is related to Adobe Flash Player, because I've tried to update it several times but it still says it's out of date. (When I try to update, it has me install 10.3, although I think now it is up to 11.3). I cannot run Firefox in Safe Mode either.

Firefox crashes between 5 and 30 seconds after startup, and seems to be more frequent when I quickly go from page to page or go to a new website. It doesn't seem to crash if I stay on one simple page. I have a hunch it is related to Adobe Flash Player, because I've tried to update it several times but it still says it's out of date. (When I try to update, it has me install 10.3, although I think now it is up to 11.3). I cannot run Firefox in Safe Mode either.

All Replies (1)

more options

Flash 10.3 is the latest version for your Mac OS, so you can't update to 11.3

Did you try to disable all plugins to see if that helps?