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print.print_printer does not appear in about:config

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Everytime I try to print from Firefox the printer hangs up. I read your HELP on resetting the print.print_printer in about:config. When I went to about:config there was no such entry. How do I add an entry and set it to the default settings?

Everytime I try to print from Firefox the printer hangs up. I read your HELP on resetting the print.print_printer in about:config. When I went to about:config there was no such entry. How do I add an entry and set it to the default settings?

All Replies (4)

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Are there other print.* prefs that are bold(user set) for the currently selected printer?

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There are a number of entries of the form: printer_HP_Officejet_Pro_8000_A809_Series.print_to_file;false

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I also find there is no entry in the list for print.print_printer and that there are probably 60 configuration entries for my printer. When I try to print from FireFox the printer acts like it is receiving data, and then feeds a sheet of paper, but prints nothing at all. Printing of the same output from IE-8 works fine.

My problem with the printer showed up about 2 days ago. To my knowledge, nobody changed any printer settings.

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I sent this to Feedback on Nov 25. Pretty cryptic since it's limited to 250 characters:

Firefox fails HP Deskjet 882C driver interaction. 882C shows receiving, prints nothing, throws blank page. Print.print_printer is missing in about:config. Tried settings, ran driver setup: got 2nd HP DeskJet 882C (Copy 1). Both ok in Adobe,IE8,Word.