This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

How can I unblock an e mail with popups?

  • 1 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

lenclark
lenclark
more options

An email has been forwarded to me. I cannot open it and a window appears saying the browser is blocking popups. How can I unblock that particular e mail?

An email has been forwarded to me. I cannot open it and a window appears saying the browser is blocking popups. How can I unblock that particular e mail?

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Don't you see a pop-up block icon on the right hand side of the location (address) bar?

Permissions for the domain in the currently selected tab can be managed here:

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe mode start window or otherwise make changes.