This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Downloading the latest upgrades for Mac 10.8.2 keeps stalling. I still have Firefox 17.0.1 - has been many tries but process just hangs.

  • 1 valiny
  • 4 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i cor-el

more options

Downloading the latest upgrades for Mac 10.8.2 keeps stalling. I still have Firefox 17.0.1. the system has tried many times but the process just hangs.

Downloading the latest upgrades for Mac 10.8.2 keeps stalling. I still have Firefox 17.0.1. the system has tried many times but the process just hangs.

All Replies (1)

more options

Try to create a new profile as a test to check if your current profile is causing the problems.

See "Creating a profile":

If the new profile works then you can transfer some files from an existing profile to the new profile, but be careful not to copy corrupted files.