This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Unable to open any popup - including from Firefox Menu. This renders me unable even to reset firefox. What could be blocking the pop-ups?

  • 2 valiny
  • 1 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i cor-el

more options

These aren't pop-ups from websites but menu pop-ups etc. For instance, when I try to go to Help, Restart Firefox, the menu popup is blank.

These aren't pop-ups from websites but menu pop-ups etc. For instance, when I try to go to Help, Restart Firefox, the menu popup is blank.

Vahaolana nofidina

Try to disable hardware acceleration in Firefox.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Please close Firefox, then hold down the shift key while you re-open it. Reset Firefox from there.

more options

Vahaolana Nofidina

Try to disable hardware acceleration in Firefox.