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Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

In the registry Mozilla plugins cannot be deleted but one is blocking installation of MS Silverlight update. Any suggestions?

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  • Valiny farany nomen'i cor-el

52545864
52545864
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Microsoft has been trying to update Siverlight for the past few weeks - each time failing. It says that HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0 is the problem. I have tried to delete it & the whole Mozilla key but I get 'Error while deleting key. Access is denied', in every case. There are 14 items under MozillaPlugins.

I reinstalled Firefox to see if it would 'kickstart' the string, without success.

MozillaPlugins:Name (Default); Type:REG_SZ; Data:(value not set). Windows 7 Home Premium.

I am the main administrator - confirmed in cmd - but anything I enter into Permissions is refused.

Microsoft has been trying to update Siverlight for the past few weeks - each time failing. It says that HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins\@Microsoft.com/NpCtrl,version=1.0 is the problem. I have tried to delete it & the whole Mozilla key but I get 'Error while deleting key. Access is denied', in every case. There are 14 items under MozillaPlugins. I reinstalled Firefox to see if it would 'kickstart' the string, without success. MozillaPlugins:Name (Default); Type:REG_SZ; Data:(value not set). Windows 7 Home Premium. I am the main administrator - confirmed in cmd - but anything I enter into Permissions is refused.

Vahaolana nofidina

You will have to change the permissions of that key via the right-click context menu.

See also:

Hamaky an'ity valiny ity @ sehatra 👍 1

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cor-el
cor-el
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Vahaolana Nofidina

You will have to change the permissions of that key via the right-click context menu.

See also:

52545864
52545864 Tompon'ny fanontaniana
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Thank you. I am obviously not doing the right thing as all of my suggested entries, to change the Permissions, are rejected. For instance, what is the name of the object? I have tried various permutations without success.

Post Script: have just run Microsoft's Fixit (kb2608523) & it did. I don't need to worry about deleting the Registry Key, now

Novain'i 52545864 t@

cor-el
cor-el
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Did you give yourself write permissions for this registry key?

You may nee to go up a level and apply the permission to sub keys:

  • HKEY_LOCAL_MACHINE\SOFTWARE\MozillaPlugins