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Yahoo mail login says Firefox won't accept cookies but my option is too accept cookies - so what's wrong?

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My wife and I can't log into our Yahoo e-mail accounts (or, I guess, our Yahoo account). Whenever we try, we get the message: "The browser you're using refuses to sign in (cookies rejected)".

However, my cookies setting in Firefox is: 1) accept cookies 2) accept third-party cookies 3) keep cookies until they expire.

A few days ago I did change the cookie settings to 1) accept cookies from sites 2) do not accept cookies from sites 3) ask me every time. I also deleted a lot of cookies I didn't recognize or didn't want. I did this because I was (and still am) having trouble with a re-direction virus.

So if anyone has any suggestions as to what needs to be done to make Yahoo e-mail accessible again I would very much appreciate their advice.

I thank everyone for their advice in advance.

Thanks a million.

My wife and I can't log into our Yahoo e-mail accounts (or, I guess, our Yahoo account). Whenever we try, we get the message: "The browser you're using refuses to sign in (cookies rejected)". However, my cookies setting in Firefox is: 1) accept cookies 2) accept third-party cookies 3) keep cookies until they expire. A few days ago I did change the cookie settings to 1) accept cookies from sites 2) do not accept cookies from sites 3) ask me every time. I also deleted a lot of cookies I didn't recognize or didn't want. I did this because I was (and still am) having trouble with a re-direction virus. So if anyone has any suggestions as to what needs to be done to make Yahoo e-mail accessible again I would very much appreciate their advice. I thank everyone for their advice in advance. Thanks a million.

Vahaolana nofidina

hello gkerby1952, please try all the steps mentioned at Websites say cookies are blocked - Unblock them.

in addition, if you're having issues with redirecting adware, i'd recommend removing the Slick Savings 2.6 & SoundFrost 3.7.0 extensions that you've currently installed. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Vahaolana Nofidina

hello gkerby1952, please try all the steps mentioned at Websites say cookies are blocked - Unblock them.

in addition, if you're having issues with redirecting adware, i'd recommend removing the Slick Savings 2.6 & SoundFrost 3.7.0 extensions that you've currently installed. also go to the windows control panel / programs and remove all toolbars or potentially unwanted software from there and run a full scan of your system with the security software that you have in place and different other tools like the free version of malwarebytes & adwcleaner.

Remove a toolbar that has taken over your Firefox search or home page Troubleshoot Firefox issues caused by malware

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Reload the webpage while bypassing the cache using one of the following steps:

  • Hold down the Shift key and click the Reload button with a left click.

OR

  • Press Ctrl + F5 or Ctrl + Shift + R (Windows and Linux)
  • Press Command + Shift + R (Mac)

Let us know if this solves the issues you are having.

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You can also check if DOM Storage is enabled.