This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am unable to install the coupon printer on Coupons.com

  • 2 valiny
  • 6 manana an'ity olana ity
  • 9 views
  • Valiny farany nomen'i wkuns

wkuns
wkuns
more options

I used to have the coupon printer on my computer and it worked fine. Now every time I try to print a coupon a page comes up that I need to install the coupon printer. I downloaded the software and then clicked on install. It appeared to install and said to close and the coupon would print. It did not. I looked on programs and the coupon printer was listed, but everytime I try to print a coupon, the same page shows that I need to download and install it. Why won't it work?

I used to have the coupon printer on my computer and it worked fine. Now every time I try to print a coupon a page comes up that I need to install the coupon printer. I downloaded the software and then clicked on install. It appeared to install and said to close and the coupon would print. It did not. I looked on programs and the coupon printer was listed, but everytime I try to print a coupon, the same page shows that I need to download and install it. Why won't it work?

Vahaolana nofidina

First, after installing a new plugin, you might need to exit and restart Firefox in order for it to find the plugin.

Second, could you check the Firefox plugins page to make sure it isn't disabled?

orange Firefox button (or Tools menu) > Add-ons > Plugins category

The disabled plugins cluster toward the bottom of the page on a gray background.

If the plugin is missing completely from the list, could you try the steps in this article: Windows Media or other plugins stopped working after Firefox update.

Any luck?

Hamaky an'ity valiny ity @ sehatra 👍 6

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vahaolana Nofidina

First, after installing a new plugin, you might need to exit and restart Firefox in order for it to find the plugin.

Second, could you check the Firefox plugins page to make sure it isn't disabled?

orange Firefox button (or Tools menu) > Add-ons > Plugins category

The disabled plugins cluster toward the bottom of the page on a gray background.

If the plugin is missing completely from the list, could you try the steps in this article: Windows Media or other plugins stopped working after Firefox update.

Any luck?

wkuns
wkuns Tompon'ny fanontaniana
more options

I followed your instructions and I now have the coupon printer. The plug-in is now back on the list!!! Thank you!!!! <3  :-)