This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

bookmarks only showing white square!

  • 3 valiny
  • 2 manana an'ity olana ity
  • 2 views
  • Valiny farany nomen'i cor-el

more options

most bookmark folders are only showing white square when mouse hovers over, instead of opening the list of links contained in it?

any ideas?

http://s21.postimg.org/ryeyc919z/firefox_problem.png

most bookmark folders are only showing white square when mouse hovers over, instead of opening the list of links contained in it? any ideas? http://s21.postimg.org/ryeyc919z/firefox_problem.png

Vahaolana nofidina

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.
Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (3)

more options

Try to disable hardware acceleration in Firefox.

more options

tried it & still nothing! was worth a shot though.

more options

Vahaolana Nofidina

Start Firefox in Safe Mode to check if one of the extensions (Firefox/Firefox/Tools > Add-ons > Extensions) or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox/Firefox/Tools > Add-ons > Appearance).

  • Do NOT click the Reset button on the Safe Mode start window or otherwise make changes.