This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have several Outlook accounts and want to switch between them but Firefox defaults to the main one and won't let me access the others.

  • 2 valiny
  • 3 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i cor-el

more options

Outlook now makes me sign out and sign back in to each of my email accounts. When I try to sign back in, it defaults to the main account and won't let me type in the other email addresses. This only happens in Firefox, both Google and IE leave the email address blank and let me type in the one I want to access. I'd rather use Firefox, but it doesn't let me type in a different email address. Can I fix this?

Outlook now makes me sign out and sign back in to each of my email accounts. When I try to sign back in, it defaults to the main account and won't let me type in the other email addresses. This only happens in Firefox, both Google and IE leave the email address blank and let me type in the one I want to access. I'd rather use Firefox, but it doesn't let me type in a different email address. Can I fix this?

All Replies (2)

more options

Multifox add-on to allow Firefox to connect to websites using different user names, simultaneously.
http://br.mozdev.org/multifox/

more options

This can be caused by corrupted cookies or cookies that are blocked (check the permissions on the about:permissions page).

Clear the cache and the cookies from websites that cause problems.

"Clear the Cache":

  • Firefox/Tools > Options > Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • Firefox/Tools > Options > Privacy > Cookies: "Show Cookies"

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder in case the file cookies.sqlite got corrupted.