Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I am unable to save images. Is there a way to fix this?

  • 2 valiny
  • 2 manana an'ity olana ity
  • 19 views
  • Valiny farany nomen'i sumlibrarygirl

sumlibrarygirl
sumlibrarygirl
more options

I downloaded the Firefox mobile app on my HTC EVO LTE. When I long click an image and select "save image", the download never begins. I've checked all the applicable download folders just to make sure, but the image never saves.

I downloaded the Firefox mobile app on my HTC EVO LTE. When I long click an image and select "save image", the download never begins. I've checked all the applicable download folders just to make sure, but the image never saves.

All Replies (2)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
more options

Could you check Firefox's Downloads list (from the menu) to see whether Firefox think it downloaded the image?

sumlibrarygirl
sumlibrarygirl Tompon'ny fanontaniana
more options

Nothing is listed on the Firefox download menu either.