This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Some dropdown menues from many different sites display garbage.

  • 5 valiny
  • 1 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Lucius

more options

Some Drop down menus on many different web sites show garbage characters - paypal, quotes.insurance33.com, etc. It looks like special ANSI characters or non-text unicode characters. The websites show UTF-8 encoding.

Some Drop down menus on many different web sites show garbage characters - paypal, quotes.insurance33.com, etc. It looks like special ANSI characters or non-text unicode characters. The websites show UTF-8 encoding.

Vahaolana nofidina

Try to disable hardware acceleration in Firefox.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (5)

more options

Could you post a screen shot or two with examples of what you see? This article has tips on that: How do I create a screenshot of my problem?

If you manually change the encoding does that fix the menus?

tap the Alt key > View menu > Character Encoding > Western (ISO-8859-1)

more options

See screen print

more options

Character encoding same result as UTF-8

more options

Vahaolana Nofidina

Try to disable hardware acceleration in Firefox.

more options

That was it. Thank You!