Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

can't bring up my swagbucks toolbar, it is installed, but won't show up

  • 6 valiny
  • 25 manana an'ity olana ity
  • 8 views
  • Valiny farany nomen'i Wesley Branton

sslider
sslider
more options

I updated Firefox, and now my Swagbucks toolbar is gone. I have the most recent version of the swagbucks installed, and the "Search with Hinder" one still works, but my normal Swagbucks one is no where to be found. I used to be able to see a list of toolbars that were installed on my computer and choose from there which ones I wanted displayed...but I haven't seen that option in a long time and it makes it very hard to get the items I want to display. I've updated both the swagbucks toolbar and the addons pluggin for firefox again and still I have no swagbucks toolbar. How do I fix it?

I updated Firefox, and now my Swagbucks toolbar is gone. I have the most recent version of the swagbucks installed, and the "Search with Hinder" one still works, but my normal Swagbucks one is no where to be found. I used to be able to see a list of toolbars that were installed on my computer and choose from there which ones I wanted displayed...but I haven't seen that option in a long time and it makes it very hard to get the items I want to display. I've updated both the swagbucks toolbar and the addons pluggin for firefox again and still I have no swagbucks toolbar. How do I fix it?

Vahaolana nofidina

Sorry we weren't able to solve your issue.

We hope that you will continue to browse the web with us, on Mozilla Firefox. We also hope that you will come to the Mozilla support forum for any other questions or problems that you have.

Thank you for using the Mozilla support forum.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (6)

Wesley Branton
Wesley Branton
more options

Does the Swagbucks Toolbar show up on the add-ons list?

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

Your System Details List shows two Swag Bucks related extensions.

  1. Swag Bucks 10.19.2.5
  2. Swagbucks41 10.19.2.505

See:

sslider
sslider Tompon'ny fanontaniana
more options

ComputerWhiz: Yes it does...


cor-el: I downloaded the first version, then the toolbar vanished so I downloaded the second version and installed it. I have no idea why they are both listed. I know that my Viper antivirus program says that it is a "known bad file" and blocks it from opening. When I ran my Viper it quarantined the swagbucks toolbar. That is probably why it isn't showing up...

Thanks to everyone who has responded so far.

Wesley Branton
Wesley Branton
more options

Is this the extension that you have installed?

Try removing the add-on and reinstalling it.

sslider
sslider Tompon'ny fanontaniana
more options

Thank you ComputerWhiz. I tried deleting the add-on and reinstalling it and it still doesn't come up. I'm just going to leave well enough alone and continue as I am. I am still getting my swagbucks by going to their homepage and using the search bar there. It is just more hassle that way. Thank you to everyone who posted a suggestion.

Wesley Branton
Wesley Branton
more options

Vahaolana Nofidina

Sorry we weren't able to solve your issue.

We hope that you will continue to browse the web with us, on Mozilla Firefox. We also hope that you will come to the Mozilla support forum for any other questions or problems that you have.

Thank you for using the Mozilla support forum.