This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox crashes when it starts. I tried to reset it; I uninstalled and reinstalled it; no way. The problems began after I changed my video card

  • 1 valiny
  • 2 manana an'ity olana ity
  • 11 views
  • Valiny farany nomen'i paulewhite

more options

Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Crash ID: bp-1c18c383-28e4-426c-96a7-ff97e2130906 OS: Windows 7 SP1 64bit I had to change my video card, immediately after this FF started crashing at start. The video card is a Nvidia GeForce 210. I tried to: - reset FF; - uninstall it, clear the register, reinstall it; - update Windows; - update the video card drivers (311.06) but no way. I can start FF in Safe Mode. Any help will be truly appreciated.

Vahaolana nofidina

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (1)

more options

Vahaolana Nofidina

I solved it by disabling hardware acceleration in FF options. It seems to be a conflict between FF and some Nvidia drivers.