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Why can't I access my gmail accounts?

malariatomiracle
malariatomiracle
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I've just acquired a brand new laptop with a windows 8 operating system. FireFox will not let me access my gmail accounts. I have cleared the cookies and cache to the best of my knowledge but it is still giving me the following message...

**************************************************
We've detected a problem with your cookie settings.

Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions.

Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies.

Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more

©2014 Google - Google Home - Terms of Service - Privacy Policy - Help

I've just acquired a brand new laptop with a windows 8 operating system. FireFox will not let me access my gmail accounts. I have cleared the cookies and cache to the best of my knowledge but it is still giving me the following message... <nowiki>**************************************************</nowiki><br /> We've detected a problem with your cookie settings. Enable cookies Make sure your cookies are enabled. To enable cookies, follow these browser-specific instructions. Clear cache and cookies If you have cookies enabled but are still having trouble, clear your browser's cache and cookies. Adjust your privacy settings If clearing your cache and cookies doesn't resolve the problem, try adjusting your browser's privacy settings. If your settings are on high, manually add www.google.com to your list of allowed sites. Learn more ©2014 Google - Google Home - Terms of Service - Privacy Policy - Help

Novain'i cor-el t@

All Replies (2)

Diego Victor
Diego Victor
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Hello,

See these old questions:

Novain'i Diego Victor t@

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 25 Contributor
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What are your standard cookie settings? You can check on the Privacy tab of the Options dialog: orange Firefox button (or Tools menu) > Options > Privacy

In order to see the details, you need the "Firefox will" drop-down set to "Use custom settings for history".

For example: 

|X| Accept cookies from sites
    Accept third-party cookies: Always
    Keep until: I close Firefox

Did you try the steps in this article? Websites say cookies are blocked - Unblock them