This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I've been uploading jpgs to Saatchi but suddenly can't anymore, though the upload is successful with IE.

  • 1 valiny
  • 3 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i cor-el

biffmitchell
biffmitchell
more options

I've been uploading jpg files to SaatchiOnline using Firefox for a few weeks with no problems. Last night and tonight when I do this, I get an error message: There was an error with your upload. Please try again. No matter how many times I try again, I still get this message. When I try to upload the images with IE, the upload is successful.

I've been uploading jpg files to SaatchiOnline using Firefox for a few weeks with no problems. Last night and tonight when I do this, I get an error message: There was an error with your upload. Please try again. No matter how many times I try again, I still get this message. When I try to upload the images with IE, the upload is successful.

All Replies (1)

cor-el
cor-el
  • Moderator
  • Top 10 Contributor
more options

It is possible that anti-virus software is interfering with uploading the files

Try to disable the real-time (live) scanning of files in your anti-virus software temporarily to see if that helps.

It is possible that your security software (firewall, anti-virus) blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.

Remove all rules for Firefox and the plugin-container from the permissions list in the firewall and let your firewall ask again for permission to get full unrestricted access to internet for Firefox and the plugin-container process and the updater process.

See: