Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Firefox Metro Win8 beta 28 not working

  • 6 valiny
  • 4 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i DaDD58

more options

Installed/upgraded Firefox v27 to v28beta to try out the Windows 8 Touch version on my Surface Pro 2. Relaunched via menu link in desktop version. Opened in Metro on my home page ok, but no menu bar/ icon. Closed and reopened using Metro icon. Opened to the start page? where it shows links, history, etc. None of the links worked and there is no menu bar visible. Forced to restart in desktop mode.

Installed/upgraded Firefox v27 to v28beta to try out the Windows 8 Touch version on my Surface Pro 2. Relaunched via menu link in desktop version. Opened in Metro on my home page ok, but no menu bar/ icon. Closed and reopened using Metro icon. Opened to the start page? where it shows links, history, etc. None of the links worked and there is no menu bar visible. Forced to restart in desktop mode.

Novain'i DaDD58 t@

All Replies (6)

more options

I haven't had a chance to try this out myself.

For menus and toolbars, do any of the usual "drag in from the edge" actions work? Or the equivalent "mouse pointer in the corner" method?

Which home page links aren't working -- the built-in Firefox home page?

more options

You can to some settings from the charms bar right side, privacy and crash reports. In the app itself there is no menu. When it opens form the Metro side of windows it show a start page with tiles/links for bookmarks recent history top sites but the links don't open and there is no menu bar. Not sure if it a Surface issue or the beta.

more options

the tabbar and the address bar with a menu should show up when you swipe in from the top or bottom like on other windows 8 metro apps...
http://windows.microsoft.com/en-us/windows-8/getting-around-tutorial


as for the links not working, this certainly doesn't sound right - do you get any sort of error message or does the app just not react at all once you tap on a tile?

more options

Swiping down shows a window displaying the open tab and + sign which when touched will open a new tab same as the existing one. No address bar or anything else. The tiles in the start page depress/move when touch but nothing happens. No error messages or crash. Desktop version works as usual.

more options

DaDD58, I talked to a developer in the #windev channel, and this is not something that they have seen before. Please try to start it in safe mode or disable all of the add ons to see if this is interfering with it. If it is, this is also useful to add to the bug I filed. Bug 976849 - Touch not working on Surface[user storyNo address bar The tiles in the start page depress/move]

It could probably use a better title too. Please add a screenshot to what you are describing if you can to that bug.

more options

I assuming you mean start in Firefox safemode, not Win8 safe mode?