This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I have a website that I am building. Transferring word docs to the site by copy/paste does not work with firefox.Why?

more options

I am trying to complete my website data entry with fire fox since the security of internet explorer is questionable. I am having no success in transferring written or graphic documents from Fire Fox to my website.

I am trying to complete my website data entry with fire fox since the security of internet explorer is questionable. I am having no success in transferring written or graphic documents from Fire Fox to my website.

All Replies (2)

more options

I assume this is a sitebuilder tool. Could you mention which sitebuilder it is?

Is the problem that a paste button provided by the sitebuilder does nothing when you click it? This could be related to a Firefox security feature that bars sites from reading your Windows clipboard. Or it could just be broken. If it's a sitebuilder button, I could look into past threads for possible solutions/workarounds.

For pasting text, instead of using a button provided by the sitebuilder, can you use one of the Windows shortcuts?

  • Ctrl+v
  • right-click > Paste
  • Edit menu > Paste (if you use the classic menu bar)

That might not work with images...

Finally, I will say that Internet Explorer 11 is a pretty solid product. If you need to use it for your website builder tool because it only works well in IE, I don't think you are taking a lot of security risk there. Just don't stray over to random sites you don't trust.

more options

By the way, some sites do not work correctly when you turn on the feature to warn you before the page is reloaded or redirected. If you find yourself mysteriously stuck when submitting data to a site, it's worth trying again with that feature turned off.

orange Firefox button (or Tools menu) > Options > Advanced

On the "General" mini-tab, uncheck the box for "Warn me when websites try to redirect or reload the page"