This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Where is restore menu in Thunderbird 24.2.0

  • 3 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Matt

Oldbullet
Oldbullet
more options

I am trying to restore some old email messages that I need to look at which were backed up using Tools/ Import/ExportTools /Options /Backup Scheduling. How do I do this as there is no restore function on any menu ? I can see my backup files in a Mailbackup folder.

I am trying to restore some old email messages that I need to look at which were backed up using Tools/ Import/ExportTools /Options /Backup Scheduling. How do I do this as there is no restore function on any menu ? I can see my backup files in a Mailbackup folder.

All Replies (3)

sfhowes
sfhowes
  • Top 10 Contributor
more options

Did you choose to back up 'All profile files' or 'Just mail files' in the ImportExportTools options? Mail files (mbox files) are named like Inbox, Sent etc. and have no extension. To restore them, right-click a subfolder of Local Folders, ImportExportTools/Import mbox files.

Oldbullet
Oldbullet Tompon'ny fanontaniana
more options

The backup files I am trying to access are in a folder called: rk4flxrz.default-20140304-1729 I can also see a sub folder called Mail, then the pop3 account and then the Inbox. It will only display the first message. I do not see an mbox file anywhere ! Surely there is an easier way to restore one' mail ? I have chosen to back up 'All profile files' in the options.

Matt
Matt
  • Moderator
  • Top 10 Contributor
more options

No there is not an easier way to restore one mail. Use the import export tools to import the mbox file you have found into Thunderbird, extract the mail you want and delete the folder from Thunderbird or you will be backing it up twice.

Novain'i Matt t@