Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

I Uninstall My Firefox Then I Want To Install Back But I Got This Error Message "Your Firefox profile cannot be loaded. It may be missing or inaccessible. "

  • 2 valiny
  • 2 manana an'ity olana ity
  • 13 views
  • Valiny farany nomen'i Mr.Hawk

Mr.Hawk
Mr.Hawk
more options

Im Using Windows 7 Ultimate. I Uninstall My Firefox Then I Want To Install It Back But When I Install It, I Got This Error Message "Your Firefox profile cannot be loaded. It may be missing or inaccessible. " I Try To Delete profile.ini But " Access Denied " . How To Fix It ?

Im Using Windows 7 Ultimate. I Uninstall My Firefox Then I Want To Install It Back But When I Install It, I Got This Error Message "Your Firefox profile cannot be loaded. It may be missing or inaccessible. " I Try To Delete profile.ini But " Access Denied " . How To Fix It ?

Vahaolana nofidina

hello Mr.Hawk, try to press windows-key+R and open: %appdata%
in there rename the folder labelled "mozilla" do something like "oldMozilla" and try to launch firefox again.

Hamaky an'ity valiny ity @ sehatra 👍 3

All Replies (2)

philipp
philipp
  • Moderator
more options

Vahaolana Nofidina

hello Mr.Hawk, try to press windows-key+R and open: %appdata%
in there rename the folder labelled "mozilla" do something like "oldMozilla" and try to launch firefox again.

Mr.Hawk
Mr.Hawk Tompon'ny fanontaniana
more options

Tq Philip. You Save My Day. :)