Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

can not login..... email reset not received

  • 2 valiny
  • 14 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i Tom

more options

can not sign on/log on. tried to reset password but never received email with the link.

can not sign on/log on. tried to reset password but never received email with the link.

Vahaolana nofidina

Hey Tom.

What site are you referring to?

Hamaky an'ity valiny ity @ sehatra 👍 0

All Replies (2)

more options

Vahaolana Nofidina

Hey Tom.

What site are you referring to?

more options

could not sign in on firefox. i have my id and pw , but it did not let me sign in so i clicked on send pw reset to my email. never received it. i ended up clicking on another area on firefox and was asked for my id and pw . i entered the same as before and this time it accepted it. so i think everything is ok for now. Tom