This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Help! I was doing my normal thing when a script error showed up. Firefox froze. WHAT DO I DO?

  • 2 valiny
  • 2 manana an'ity olana ity
  • 6 views
  • Valiny farany nomen'i cor-el

more options

Script error was: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete.

Script: https://ajax.googleapis.com/ajax/libs/jquery/1.6.0/jquery.min.js:16

My Firefox has been frozen, and will not allow me to x out. All the options on the toolbar have disappeared as well.

Script error was: A script on this page may be busy, or it may have stopped responding. You can stop the script now, or you can continue to see if the script will complete. Script: https://ajax.googleapis.com/ajax/libs/jquery/1.6.0/jquery.min.js:16 My Firefox has been frozen, and will not allow me to x out. All the options on the toolbar have disappeared as well.

All Replies (2)

more options

It sounds as though the page had Firefox going in circles. I'm not sure there is any way to kill just the problem tab. You probably need to force quit Firefox.

more options

Try to open a new window if you keep having problem with the window that crashed or hanged and lcose the problematic window.