This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

why do i have to click emails in, all mail, important, inbox, folders?

  • 2 valiny
  • 4 manana an'ity olana ity
  • 3 views
  • Valiny farany nomen'i miyanc

miyanc
miyanc
more options

In my thunderbird account I have inbox, important, all mail, and several folders I have created. Why do I have to click on the same email in all folders? If I look at it in my inbox it should clear as read in all categories, but thunderbird makes me click on each folder and then find each email to stop it from showing as un-read.

In my thunderbird account I have inbox, important, all mail, and several folders I have created. Why do I have to click on the same email in all folders? If I look at it in my inbox it should clear as read in all categories, but thunderbird makes me click on each folder and then find each email to stop it from showing as un-read.

Vahaolana nofidina

Thunderbird does not create Important or All Mail folders. Gmail does and they live by their own rules. Personally I would unsubscribe to the All Mail folder. It is just a collection of mail that is in all your other folders and just confuses the issue.

Hamaky an'ity valiny ity @ sehatra 👍 3

All Replies (2)

user01229325
user01229325
more options

Vahaolana Nofidina

Thunderbird does not create Important or All Mail folders. Gmail does and they live by their own rules. Personally I would unsubscribe to the All Mail folder. It is just a collection of mail that is in all your other folders and just confuses the issue.

miyanc
miyanc Tompon'ny fanontaniana
more options

I had looked at and thought to do that in the past, but the gmail tab is grey'ed and as such I didn't think I could do that. Your comments made me think it was possible and I needed to find the way and clicked on it. Then out pops the folders under gmail and click, click, click... and no more folders.

Thanks.