Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

cant open one page of my e-mail thru fire fox

  • 1 valiny
  • 2 manana an'ity olana ity
  • 5 views
  • Valiny farany nomen'i guigs

meat13
meat13
more options

e-mail is freezing up and can't jump from one e-mail page to another but one won't open, it seems blocked. Can open the e-mail page thru internet explorer.

e-mail is freezing up and can't jump from one e-mail page to another but one won't open, it seems blocked. Can open the e-mail page thru internet explorer.

All Replies (1)

guigs
guigs
more options

If it is web mail, please try to delete the cache in either browsers. How to clear the Firefox cache

Depending on the error message it could be a Firewall issue Configure firewalls so that Firefox can access the Internet however if it is hanging with more than one site, this may be helpful: Firefox hangs or is not responding - How to fix