This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

Why are replies to account with á in name garbling the reply-to address - Latest 24.4

  • 2 valiny
  • 1 manana an'ity olana ity
  • 1 view
  • Valiny farany nomen'i Matt

more options

Encountered a problem with Thunderbird 24.4 replying to a person with an á in their name (Not in email address) The received message reads as: Náme O'Person <name_operson"@gmail.com> Clicking Reply inserts this address: =?UTF-8?B?U2lvYmjDoW4=?= O'Person =?UTF-8?B?PHNpb2JoYW5fb3NoYXVnaG5lc3N5?="@gmail.com>

This is the case on 24.4 on both Mac and PC. Tested using the gmail account and with an alias address. Removing the á accent from their name fixes the issue but this is a less-than-ideal solution.

Encountered a problem with Thunderbird 24.4 replying to a person with an á in their name (Not in email address) The received message reads as: Náme O'Person <name_operson"@gmail.com> Clicking Reply inserts this address: =?UTF-8?B?U2lvYmjDoW4=?= O'Person =?UTF-8?B?PHNpb2JoYW5fb3NoYXVnaG5lc3N5?="@gmail.com> This is the case on 24.4 on both Mac and PC. Tested using the gmail account and with an alias address. Removing the á accent from their name fixes the issue but this is a less-than-ideal solution.

All Replies (2)

more options

Correction: It appears only the alias address set up for that account is experiencing the problem but with the same Name spelling. replying to the direct gmail address works fine.

Náme O'Person <name_operson"@alias.edu> Clicking Reply inserts this address: =?UTF-8?B?U2lvYmjDoW4=?= O'Person =?UTF-8?B?PHNpb2JoYW5fb3NoYXVnaG5lc3N5?="@alias.edu>

more options