This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

cannot set up sync

  • 1 valiny
  • 2 manana an'ity olana ity
  • 4 views
  • Valiny farany nomen'i christ1

BadgC
BadgC
more options

I have sync set up on my PC with a username, password and recovery key. I have installed firefox on my android phone and wish to sync to the desktop. On the desktop system I select sync and pair a device and it asks me for the code from the phone When I select sync from the settings menu on the phone it asks me to log in to an account it does not give me the code. I have tried setting up an account from the phone however having done this it still does not offer me a code. How can I get the code to put into my desktop system? Thanks.

I have sync set up on my PC with a username, password and recovery key. I have installed firefox on my android phone and wish to sync to the desktop. On the desktop system I select sync and pair a device and it asks me for the code from the phone When I select sync from the settings menu on the phone it asks me to log in to an account it does not give me the code. I have tried setting up an account from the phone however having done this it still does not offer me a code. How can I get the code to put into my desktop system? Thanks.

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

FF 29 comes with a new version of Sync, which isn't compatible with the old Sync.

https://support.mozilla.org/en-US/kb/how-to-update-to-the-new-firefox-sync

https://support.mozilla.org/en-US/kb/how-do-i-set-up-firefox-sync