This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Natao arisiva ity resaka mitohy ity. Mametraha fanontaniana azafady raha mila fanampiana.

With the new update version 29.0 gmail doesnt work?

Raakhee
Raakhee
more options

Every time i try to open gmail it gives:

The page isn't redirecting properly

Firefox has detected that the server is redirecting the request for this address in a way that will never complete. 

   This problem can sometimes be caused by disabling or refusing to accept cookies.

Otherwise all other Google products work fine! Only gmail is not working.

Every time i try to open gmail it gives: The page isn't redirecting properly Firefox has detected that the server is redirecting the request for this address in a way that will never complete. This problem can sometimes be caused by disabling or refusing to accept cookies. Otherwise all other Google products work fine! Only gmail is not working.

Vahaolana nofidina

If you haven't already tried deleting your existing Google cookies, please try that. You can load Google search, then either:

  • click the padlock in the address bar > More Information > Security > "View Cookies"
  • right-click the page and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

In the dialog that appears, you can remove your Google cookies.

Then try reloading the page and logging in again. Does that help?

Hamaky an'ity valiny ity @ sehatra 👍 3

All Replies (1)

jscher2000 - Support Volunteer
jscher2000 - Support Volunteer
  • Top 10 Contributor
more options

Vahaolana Nofidina

If you haven't already tried deleting your existing Google cookies, please try that. You can load Google search, then either:

  • click the padlock in the address bar > More Information > Security > "View Cookies"
  • right-click the page and choose View Page Info > Security > "View Cookies"
  • Tools menu > Page Info > Security > "View Cookies"

In the dialog that appears, you can remove your Google cookies.

Then try reloading the page and logging in again. Does that help?