This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Firefox is slow at loading pictures and sometimes just stops loading them.

  • 1 reply
  • 10 have this problem
  • 2 views
  • Last reply by Moses

more options

I recently had to have my laptop in to have a new hard drive installed. I had FF 28 before and had no problems regarding this, it would load them and have no issues with it stopping loading. Ever since I got 29 it started. I have done everything I could find on here with regards to any problem similar to mine and they all have not worked, uninstalled, reinstalled, Malware scan, Virus Scan Reset Firefox. I have noticed that it just Imgur it seems to do this with, though it does it as well when browsing Imgur when on Google Chrome. I am hoping it is not a hardware issue, just got it back I don't want to have to send it back again.

I recently had to have my laptop in to have a new hard drive installed. I had FF 28 before and had no problems regarding this, it would load them and have no issues with it stopping loading. Ever since I got 29 it started. I have done everything I could find on here with regards to any problem similar to mine and they all have not worked, uninstalled, reinstalled, Malware scan, Virus Scan Reset Firefox. I have noticed that it just Imgur it seems to do this with, though it does it as well when browsing Imgur when on Google Chrome. I am hoping it is not a hardware issue, just got it back I don't want to have to send it back again.

All Replies (1)

more options

You can try these steps in case of issues with web pages:

You can reload web page(s) and bypass the cache to refresh possibly outdated or corrupted files.

  • Hold down the Shift key and left-click the Reload button
  • Press "Ctrl + F5" or press "Ctrl + Shift + R" (Windows,Linux)
  • Press "Command + Shift + R" (Mac)

Clear the cache and cookies only from websites that cause problems.

"Clear the Cache":

  • The image "new fx menu" does not exist. > Options/Preferences> Advanced > Network > Cached Web Content: "Clear Now"

"Remove Cookies" from sites causing problems:

  • The image "new fx menu" does not exist. > Options/Preferences > Privacy > "Use custom settings for history" > Cookies: "Show Cookies"