We're calling on all EU-based Mozillians with iOS or iPadOS devices to help us monitor Apple’s new browser choice screens. Join the effort to hold Big Tech to account!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Avatar for Username

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

This thread was archived. Please ask a new question if you need help.

Backing up and restoring

  • 1 reply
  • 1 has this problem
  • 1 view
  • Last reply by christ1

AdamB1024
AdamB1024
more options

I recently moved from Windows XP to Windows 7 and consequently had to re-install Thunderbird. I copied the information from "C:\Documents and Settings\name\Application Data\Thunderbird\Profiles." I now have 2 folders; "Crash Report" and "Profiles" and 2 files: profiles.ini and registry.dat. I copied and pasted them in to the corresponding folders on my new Windows 7 machine. I then opened Thunderbird and watched as my files were overwritten with new default ones!!!!! So my backup is LOST!!!

Fortunately [I guess] I have a backup from January. My question is this: How do I use it? I want to be sure that this backup is not lost.

P.S. I wish I heard of MozBackup before this =p

Thanks, Adam

I recently moved from Windows XP to Windows 7 and consequently had to re-install Thunderbird. I copied the information from "C:\Documents and Settings\name\Application Data\Thunderbird\Profiles." I now have 2 folders; "Crash Report" and "Profiles" and 2 files: profiles.ini and registry.dat. I copied and pasted them in to the corresponding folders on my new Windows 7 machine. I then opened Thunderbird and watched as my files were overwritten with new default ones!!!!! So my backup is LOST!!! Fortunately [I guess] I have a backup from January. My question is this: How do I use it? I want to be sure that this backup is not lost. P.S. I wish I heard of MozBackup before this =p Thanks, Adam

All Replies (1)

christ1
christ1
  • Top 25 Contributor
more options

Mozbackup would have been one way to do it.

I copied and pasted them in to the corresponding folders on my new Windows 7 machine.

So that means you still have the original profile on the XP machine?

I don't understand what you mean with 'watched as my files were overwritten'.