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Video

Georgekypp1991
Georgekypp1991
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I am running this app on lg g2 d802 and the videos are not played well .when i open a video i see it on a black screen with weird pixels ! What am i doing?

I am running this app on lg g2 d802 and the videos are not played well .when i open a video i see it on a black screen with weird pixels ! What am i doing?

All Replies (4)

Moses
Moses
  • Moderator
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Are you able to view that video fine in another browser e.g. the built-in Android Browser or Chrome?

Please note that some certain service providers limit your data and you may have reached your data limit therefore your carrier is throttling you.

The LG G2 is an somewhat new (released Sep 2013) phone so it shouldn't have problems.

Modified by Moses

Georgekypp1991
Georgekypp1991 Question owner
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Thanks for answering! Yes other browsers let me play that video! The fact is that it cant play Any video at all! Is there anything i might do?

Moses
Moses
  • Moderator
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What version of Android is it running? I know there's currently a bug out for KitKat devices that have a flickering strip on YouTube.

Can you send me your troubleshooting information from the Firefox installation that's having issues? This is a good part in troubleshooting.

  • Navigate to about:support via Address Bar
  • Click the button that says Copy text to clipboard
  • Now, go back to your forum post and click inside the reply box. Press Ctrl+V to paste all the information you copied into the forum post.
Georgekypp1991
Georgekypp1991 Question owner
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Application Basics

Name: Fennec Version: 29.0.1 User Agent: Mozilla/5.0 (Android; Mobile; rv:29.0) Gecko/29.0 Firefox/29.0

Crash Reports for the Last 3 Days

All Crash Reports

Extensions

Important Modified Preferences

browser.cache.disk.capacity: 204800 browser.cache.disk.smart_size.first_run: false browser.cache.disk.smart_size.use_old_max: false browser.cache.disk.smart_size_cached_value: 204800 browser.search.suggest.enabled: true browser.startup.homepage_override.mstone: 29.0.1 dom.mozApps.used: true extensions.lastAppVersion: 29.0.1 network.cookie.prefsMigrated: true plugin.default.state: 2 storage.vacuum.last.index: 0

Graphics

Adapter Description: Model: LG-D802, Product: g2_open_com, Manufacturer: LGE, Hardware: g2, OpenGL: Qualcomm -- Adreno (TM) 330 -- OpenGL ES 3.0 V@66.0 AU@ (CL@) Device ID: Adreno (TM) 330 Driver Version: OpenGL ES 3.0 V@66.0 AU@ (CL@) GPU Accelerated Windows: 1/1 OpenGL (OMTC) Vendor ID: Qualcomm WebGL Renderer: Qualcomm -- Adreno (TM) 330 windowLayerManagerRemote: true AzureCanvasBackend: skia AzureContentBackend: cairo AzureFallbackCanvasBackend: none AzureSkiaAccelerated: 1

JavaScript

Incremental GC: true

Accessibility

Activated: false Prevent Accessibility: 0

Library Versions

NSPR Expected minimum version: 4.10.3 Version in use: 4.10.3

NSS Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSMIME Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSSSL Expected minimum version: 3.16 Basic ECC Version in use: 3.16 Basic ECC

NSSUTIL Expected minimum version: 3.16 Version in use: 3.16