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Sterted computer, started thunderbird (been using it for years). All my email accounts and messages have disappeared! What do I do?

dmowbray
dmowbray
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I am using the latest release of Thunderbird (24.6.0) and have it installed on a Windows 7 machine. I just started my computer and logged in. Then I started Thunderbird (the computer, a Sony VAIO laptop) had been shut down for about 9 hours.

When Thunderbird started it asked me to set up an email account. The four accounts that I already had were gone. No account details. No message search possible. My address book was intact and my passwords are all still stored. What happened?

Regards David Mowbray

I am using the latest release of Thunderbird (24.6.0) and have it installed on a Windows 7 machine. I just started my computer and logged in. Then I started Thunderbird (the computer, a Sony VAIO laptop) had been shut down for about 9 hours. When Thunderbird started it asked me to set up an email account. The four accounts that I already had were gone. No account details. No message search possible. My address book was intact and my passwords are all still stored. What happened? Regards David Mowbray

Chosen solution

See if this article helps recover your profile.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared

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user01229325
user01229325
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Chosen Solution

See if this article helps recover your profile.

http://kb.mozillazine.org/Recovering_a_profile_that_suddenly_disappeared