Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

Gettting logged-out from all sites

more options

It usually happens when I have my browser opened for a long time and if I close it and turn off my computer and later turn it on again, and turn on my browser, I can see that I need to login to all sites again.

Although this happens not everytime I do this. It happens just sometimes, but this week, it happened for the third time already.

Sometimes It happens even without closing my computer, I just close my browser, later turn it on, and I can see that I am logged-out from all sites that I were logged-in before.

I have the latest version 30.0 and only 1 add-on activated (alexa toolbar).

It usually happens when I have my browser opened for a long time and if I close it and turn off my computer and later turn it on again, and turn on my browser, I can see that I need to login to all sites again. Although this happens not everytime I do this. It happens just sometimes, but this week, it happened for the third time already. Sometimes It happens even without closing my computer, I just close my browser, later turn it on, and I can see that I am logged-out from all sites that I were logged-in before. I have the latest version 30.0 and only 1 add-on activated (alexa toolbar).

All Replies (1)

more options

If clearing cookies doesn't work then it is possible that the cookies.sqlite file that stores the cookies is corrupted.

Rename (or delete) cookies.sqlite (cookies.sqlite.old) and delete other present cookie files like cookies.sqlite-journal in the Firefox profile folder.

You can also check if DOM Storage is enabled.