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Need to allow pop-ups for a site

  • 2 replies
  • 1 has this problem
  • 1 view
  • Last reply by dhayes55

dhayes55
dhayes55
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My bank has upgraded their website. I need to answer a question in a pop-up box to be able to use the website. Firefox blocks the pop-up box even though I have told it to allow pop-ups for the website. How do I get it to allow the pop-up box or do I have to use IE?

My bank has upgraded their website. I need to answer a question in a pop-up box to be able to use the website. Firefox blocks the pop-up box even though I have told it to allow pop-ups for the website. How do I get it to allow the pop-up box or do I have to use IE?

All Replies (2)

Talha
Talha
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hello dhayes55,

You can uncheck the Block Pop up windows Under Firefox Orange Button > Options > Options > Content Tab. To see how to do it click here .

Hope it helps.

dhayes55
dhayes55 Question owner
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I tried that. I also talked to the people who developed and maintain the site. They said it is not a pop-up window - it is part of the site. Since it showed when I tried Internet Explorer they think it is a problem with Mozilla Firefox or my web connection. They asked me to try accessing it with my computer at a public place that offers free Internet.