Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

YouTube Videos very slow at responding

  • 2 replies
  • 2 have this problem
  • 1 view
  • Last reply by FredMcD

more options

I'm running Gentoo Linux. When I try to watch YouTube videos, they are very slow at responding. When I click the video to pause it, it takes about 2-3 seconds for it to register. When I hover my cursor on the playback bar to get a little preview box pop-up, it takes even longer, sometimes even freeze the video. The video playback is also not very good, with hiccups every few seconds. I know that Adobe decided to end support for Flash on Linux at Flash Player 11 but it feels like I'm the only one with this problem. YouTube videos on Chromium seem to be fine.

I'm running Gentoo Linux. When I try to watch YouTube videos, they are very slow at responding. When I click the video to pause it, it takes about 2-3 seconds for it to register. When I hover my cursor on the playback bar to get a little preview box pop-up, it takes even longer, sometimes even freeze the video. The video playback is also not very good, with hiccups every few seconds. I know that Adobe decided to end support for Flash on Linux at Flash Player 11 but it feels like I'm the only one with this problem. YouTube videos on Chromium seem to be fine.

All Replies (2)

more options

Your System Details shows you using Windows 7. Are you posting from another computer?

Start Firefox in Safe Mode {web link} While you are in safe mode; Press the Alt or F10 key to bring up the tool bar. Followed by;

Windows; Tools > Options Linux; Edit > Preferences Mac; application name > Preferences

Then Advanced > General. Look for and turn off Use Hardware Acceleration.

Poke around safe web sites. Are there any problems?

Then restart.

more options

If you posted from another computer, please do this on the bad computer;

In a new tab or window address bar, type about:support and press Enter. Under the main banner, press the button; Copy Text To Clipboard.. Then in the reply box at the bottom of this page, do a right click in the box and select Paste.