Join the AMA (Ask Me Anything) with the Firefox leadership team to celebrate Firefox 20th anniversary and discuss Firefox’s future on Mozilla Connect. Mark your calendar on Thursday, November 14, 18:00 - 20:00 UTC!

This site will have limited functionality while we undergo maintenance to improve your experience. If an article doesn't solve your issue and you want to ask a question, we have our support community waiting to help you at @FirefoxSupport on Twitter and/r/firefox on Reddit.

Search Support

Avoid support scams. We will never ask you to call or text a phone number or share personal information. Please report suspicious activity using the “Report Abuse” option.

Learn More

folders left pane disappeared

more options

I've stashed data in folders dating back to 2001.... used and searched several times today then this evening when I opened Thunderbird there was no left pane. I can use the find and still search my folders. They are just not listed where I can add new data to any of the folders..... I saw the previous solution of ALT V to get to layout....but, that didn't return the left pane folders...So what happened? How do I retrieve the left pane? Was there some type of upgrade today?

I've stashed data in folders dating back to 2001.... used and searched several times today then this evening when I opened Thunderbird there was no left pane. I can use the find and still search my folders. They are just not listed where I can add new data to any of the folders..... I saw the previous solution of ALT V to get to layout....but, that didn't return the left pane folders...So what happened? How do I retrieve the left pane? Was there some type of upgrade today?

Chosen solution

From Mozillazine:

The folder pane is the pane at the left. It normally lists your accounts and folders. The thread pane on the right normally lists the contents of the folder. If the folder pane is shown but is empty, see Empty folder pane.

If you don't see a folder pane it is probably because you inadvertently closed (collapsed) it (Bug 340982). To bring it back, just move your cursor to the far left side of the window until the cursor changes into a double-headed arrow (↔), and then drag the splitter bar to the right. Mozilla Suite users can just click on the "grippy" in the middle of the bar at the left edge of the window.

Can you confirm if either of the above matchyour problem?

Read this answer in context 👍 6

All Replies (5)

more options

Chosen Solution

From Mozillazine:

The folder pane is the pane at the left. It normally lists your accounts and folders. The thread pane on the right normally lists the contents of the folder. If the folder pane is shown but is empty, see Empty folder pane.

If you don't see a folder pane it is probably because you inadvertently closed (collapsed) it (Bug 340982). To bring it back, just move your cursor to the far left side of the window until the cursor changes into a double-headed arrow (↔), and then drag the splitter bar to the right. Mozilla Suite users can just click on the "grippy" in the middle of the bar at the left edge of the window.

Can you confirm if either of the above matchyour problem?

more options

Great! Worked like a charm...Thank You Mozillazine.

more options

Hello,

I am glad to hear that your problem has been resolved, thank you for marking the answer that solved the problem as such. This will help other users with similar problems find the solution more easily.

Thank you for contacting Mozilla Support!

more options

I too have this problem, and I'm afraid the recommended solution ("just move your cursor to the far left side of the window until the cursor changes into a double-headed arrow (↔), and then drag the splitter bar to the right") isn't working for me - when I get the double-headed arrow, it just moves the whole window back and forth. Please help!

(NB. I've tried downloading the latest version of Thunderbird, but it automatically started it up without the folder pane, and I've tried starting in safe mode, with the same result.)

Modified by stephencave

more options

Stevencave, Now you post to someone else's thread when you have two of your own, both with answers. Stop wasting peoples time with duplicate posts if you cannot be bothered to read the help already provided to you.